Privacy policy

This privacy policy applies to personal information that POWER SOURCE INC (“CILICON”, “us”, “we) collects from Users (defined below) who access or use our website located at ciliconplus.shop (the “website”) and in other situations set forth herein. We are committed to ensuring that your privacy is protected, and please read this privacy policy so that you can understand our data processing activities and your privacy rights.

For purposes of this privacy policy, the terms “personal information” and “personal data” mean any information that, alone or in conjunction with other information or data, identifies or is linked to a particular individual, household, or device and that is subject to, or otherwise afforded protection under, a data protection law, statute, or regulation. The term “personal information” and “personal data” do not include anonymized or de-identified data that is not attributable to a particular individual, household, or device and is not otherwise subject to a data protection law, statute, or regulation. CILICON may anonymize or de-identify personal information and personal data, and such data is not subject to this privacy policy, and CILICON may use such data for any purpose.

1. Data controller and representative

CILICON implements the processing of personal data listed below through its website.

Please read carefully the following privacy policy which provides you, as the user of the Website (the “User” or “You”), with the relevant information regarding the various processing of personal data implemented by CILICON, in accordance with the Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data (the “GDPR”) and relevant data protection laws.

2. Data processing implemented by CILICON

2.1 Processing of personal data related to your visit to our website
When the User visits to our Website, CILICON implements a processing of personal data as follows:

2.1.1 Personal data collected
Regarding this processing, CILICON may collect the following personal data through the collection forms in the ordering process or other processes.
– Name;
– Gender;
– Age;
– Email address;
– Address;
– Country;
– Postal code;
– Phone number;
– Company name and industry you work for;
– Information we get from your visit to our websites. We collect information about how you visit our websites (including the webpage that led you to a CILICON website, the search terms entered into a search engine which led you to a CILICON website);
– Information we get from your use of our products. We collect information about the products that you use and how you use them, including but not limited to battery device model, firmware version, upgrade ROM firmware program info, upgrade operation logs;
– your product serial number;
– Content of customer support communications.

2.1.2 Purpose and legal basis of the processing
CILICON uses the information we collect about you for the following purposes:
For Verifying your identity and Providing customer service or support;
Processing and delivering contest or sweepstakes entries and rewards;
Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.

2.1.3 Recipients of the personal data
We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
In addition, CILICON may disclose the User’s personal data:
– if CILICON is under a duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others;

2.1.4 Transfer of personal data
The collected personal data may be transferred by CILICON to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
CILICON ensures that the User’s personal data processed by CILICON or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.

Please find below the relevant information on transfer:

– CILICON may transfer the collected information to providers of third party email delivery service to send promotion emails, or to other marketing platforms and service providers to complete relevant service;
– CILICON may use third party track tools (such as Adwords, Bing, bugsplat, Criteo, disqus, fabric, Facebook, FireBase, Flurry, Google Analytics, Hotjar, LinkedIn, Pardot, Quora, JPUSH) to track the information on how users use the products and websites, such information will be stored in third party servers. Such third party track tools may send the data analysis report to CILICON for CILICON’s above mentioned purpose;
– CILICON may store the collected information on the servers leased from providers of third party server service.

2.1.5 Duration of the storage
CILICON will store the collected personal data for the duration of the contract and 60 days after the termination of the contract. Beyond this duration, in order for CILICON to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant personal data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation.

2.2 Processing of personal data related to comments areas
When the User decides to comment a CILICON product through the Website, CILICON implements a processing of personal data as follows:

2.2.1 Personal data collected
Regarding this processing, CILICON collects the following personal data:
– Email address;
– Name or nickname;
– profile photo;
– Other potential personal information provided by the User through its comment (age, location, etc.);
– The content of your comment.

2.2.2 Purpose and legal basis of the processing
This processing is implemented by CILICON in order to improve its products and provide the consumers and potential consumers with a better and transparent information about the CILICON products. Said comments and the related personal data are provided by the User on a voluntary basis so that the processing of the collected personal data relies on the User’s consent.
CILICON may use the comments (with your relevant information) you post for marketing purpose in order for others to better understand and use our products.

2.2.3 Recipients of the personal data
CILICON may transmit the collected personal data to third party email delivery service providers, social medias, other marketing platforms and service providers .

2.2.4 Transfer of personal data
The collected personal data are transferred by CILICON to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
CILICON ensures that the User’s personal data processed by CILICON or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Please find below the relevant information on transfer:
– CILICON may transfer the collected information to providers of third party email delivery service to send promotion emails, to other marketing platforms and service providers to complete relevant service.
– CILICON may store the collected information on the servers leased from providers of third party server service.

2.2.5 Duration of the storage
CILICON will store the collected personal data for not more than 5 years after the collection.

2.3 Processing of personal data related to newsletters and advertising emails
The User may want to subscribe to CILICON’s newsletter in order to be provided with information and news regarding CILICON products. In this case, CILICON implements a processing of personal data as follows:

2.3.1 Personal data collected
Regarding this processing, CILICON only collects your provided information such as the User’s email address, name or nickname, country, preferred product, and your operation to the promotion emails.

2.3.2 Purpose and legal basis of the processing
CILICON implements the processing of personal data in order to provide consumers and potential consumers with information and news regarding CILICON products.
The subscription to CILICON’s newsletter and the related provision of personal data is made on a voluntary basis so that the processing of the collected personal data relies on the User’s consent.

2.3.3 Recipients of the personal data
CILICON may transmit the collected personal data to providers of email delivery service and other service providers such as data analysis providers and server providers.

2.3.4 Transfer of personal data
The collected personal data are transferred by CILICON to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
CILICON ensures that the User’s personal data processed by CILICON or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Please find below the relevant information on transfer:
– CILICON may transfer the collected information to providers of email delivery service providers to send newsletters or promotion emails.
– CILICON may store the collected information on the servers leased from providers of server service.
– CILICON may use third party track tools (such as Google Analytics) to track the information on the user’s operation to the advertising emails, such information will be stored in third party servers. Such third party track tools may send the data analysis report to CILICON for CILICON’s above mentioned purpose.

2.3.5 Duration of the storage
CILICON will store the collected personal data for 3 years from their collection or from the last contact from the User (whichever is later).
At the end of this 3 years time period, CILICON may contact the User in order to know if the User wishes to keep receiving commercial information from CILICON. In case CILICON would not receive any positive and explicit answer from the User, the personal data would be deleted or archived in accordance with the applicable legislation.

2.4 Processing of personal data related to sweepstakes and contests
When the User registers or otherwise participates in a CILICON sweepstake or content, we collect and process personal data as follows:

2.4.1 Personal data collected
Regarding this processing, CILICON may collect the following personal data:
– Email address;
– Name or nickname;
– Telephone Number;
– Mailing Address;
– images and photos (depending on the sweepstakes or contest)
– Date of Birth.

2.4.2 Purpose and legal basis of the processing
We will use the personal data you provide us for purposes related to sweepstakes or contest, including administering the sweepstakes, providing notifications to winners and others, communicating with participants, and similar purposes. You should carefully review the “Official Rules” of any sweepstakes or contest in which you participate. This privacy policy applies to sweepstakes and contests we may administer online including through Facebook, Twitter, or other social media or digital platforms. You should also review the policies of these social media platforms on which any of our sweepstakes or contests may run as they may contain additional important and applicable information. We are not responsible for how third-parties, including social media platforms, process personal data. Your participation in a sweepstakes and contests is purely voluntarily, and rely on your consent as a legal basis to process personal information related thereto

2.4.3 Recipients of the personal data
CILICON may transmit the collected personal data to third party email delivery service providers, marketing platforms and service providers who assist us administer our sweepstakes and contests.
CILICON may post personal information (including images and photos) relating to participants engaged in our activities and contests on our website, and such personal information will be available to the general public.

2.4.4 Transfer of personal data
The collected personal data are transferred by CILICON to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
CILICON ensures that the User’s personal data processed by CILICON or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Please find below the relevant information on transfer:
– CILICON may transfer the collected information to providers of third party email delivery service to send promotion emails, to other marketing platforms and service providers to complete relevant service.
– CILICON may store the collected information on the servers leased from providers of third party server service.

2.4.5 Duration of the storage
CILICON will store the collected personal data for not more than 3 years after the collection.


3. EU, UK, and Swiss Data Protection Rights

To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights. If you are located in the EU, Switzerland, or the UK, you have the following data protection rights:

To exercise any of these data privacy rights, please contact us, or have your designated agent contact us, in accordance with the “Contacting CILICON” section listed below. To the extent permitted by law, we will need to verify your identity (or the identity of your agent) and ensure the authenticity of your request.

Complaints. In the event you have concerns about our data processing, you have the right to file a complaint with your data protection authority. For data protection authorities in the EU, please see here: https://edpb.europa.eu/about-edpb/about-edpb/members_en. For the data protection authority in Switzerland, please contact the Federal Data Protection and Information Commissioner (https://www.edoeb.admin.ch/edoeb/en/home.html). For the data protection authority in the UK, please contact the Information Commissioner’s Office (www.ico.org.uk). We would, however, appreciate the opportunity to deal with your concerns before you approach a data protection authority with a complaint, and invite you to contact us in the first instance.

4. California Privacy Rights

Data Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), California residents have additional data privacy rights, including the following:

• Right to Know: The right to know about what personal information CILICON collects about you, and our intended use of, and purposes for collecting, your personal information. The personal information that we collect from you, the purposes for which it is used, the source of such personal information, and the parties to whom we share your personal information, among other issues, are set forth in this Privacy Policy (see above).
• Access: The right to access general categories and/or the specific pieces of personal information we have collected, used, disclosed, or sold about you over the past twelve (12) months, including the sources from which the personal information was collected; the business or commercial purpose for which your personal information was collected, used, disclosed, or sold; and, the third parties with whom we have shared your personal information.
• Deletion/Erasure: The right to request that we delete/erase your personal information under certain circumstances.
• Data Portability: The right to request that CILICON transfers, to the extent technically feasible, personal information in certain forms and formats.
• Nondiscrimination: The right not to be subject to discrimination for asserting your rights under the CCPA.

To exercise any of the CCPA’s data privacy rights set forth herein, please contact us in accordance with the “Contacting CILICON” section listed below. If you would prefer, you may designate an authorized agent to submit a CCPA privacy request on your behalf. An authorized agent must be registered with the California Secretary of State to conduct business in California.

Privacy Request Verification Process. If you make (or your authorized agent makes) any request related to your personal information under the CCPA, CILICON will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. CILICON will, to the extent required or permitted by law, require you (or your authorized agent) to verify your request via email or other means and match at least two pieces of personal information we have previously collected from you before granting you access to, or erasing, specific pieces or categories of personal information, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein, unless you have provided the authorized agent with power of attorney pursuant to California Probate Code §§ 4121 to 4130. None of the CCPA’s rights are absolute and are subject to legal and regulatory exceptions and exemptions. For more information about the CCPA, please see: https://oag.ca.gov/privacy/ccpa.

Opt-Out Rights / Do Not Sell My Personal Information. California residents have the right to opt-out of the sale of their personal information. CILICON does not sell your personal information to third parties for profit or other valuable consideration.

5. Nevada Privacy Rights

CILICON does not currently conduct “sales” of personal information for purposes of Nevada law. Notwithstanding the foregoing, Nevada residents may submit a request directing us to not sell personal information we maintain about them to third parties who will sell or license their information to others. If you would like to exercise this right, please contact us in accordance with the “Contacting CILICON” section listed below.

6. Email Marketing and Your Rights

You have the right to opt-out of receiving email marketing communications from us. Generally, the email marketing communications that you receive from us will provide you an option to “unsubscribe” from receiving future email marketing communications from us. You may also unsubscribe from such email marketing by contacting us in accordance with the “Contacting CILICON” section listed below. You hereby agree to immediately notify CILICON in writing, in the event you no longer own, license, or use an email address to which you subscribed to receive email marketing from us.

7. Security

We seek to protect the security of your personal information and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. HOWEVER, NO INFORMATION SYSTEM CAN BE FULLY SECURE AND WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR PERSONAL INFORMATION. MOREOVER, WE ARE NOT RESPONSIBLE FOR THE SECURITY OF PERSONAL INFORMATION YOU TRANSMIT TO THE SITE AND/OR THE SERVICES OVER NETWORKS THAT WE DO NOT CONTROL, INCLUDING THE INTERNET AND WIRELESS NETWORKS, AND YOU PROVIDE US WITH ANY PERSONAL INFORMATION AND DATA AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY DATA INCIDENT OR EVENT THAT MAY COMPROMISE THE CONFIDENTIALITY, INTEGRITY, OR SECURITY OF YOUR PERSONAL INFORMATION. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username and password, you are responsible for maintaining the security and confidentiality of those credentials and not revealing them to others. You must contact us immediately if you have reason to believe that your username or password has been compromised. You acknowledge and agree that we may contact you via email or other electronic communications in the event we are legally required to notify you of a data security incident or event related to your personal information.

8. No Data Collected from Children

The website is not directed at, nor intended for use by, children. As a result, if you are under the age of twenty-one (21), you are prohibited from accessing or using the website or with providing us with your personal information.

9. Revision of this Privacy Policy

Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow CILICON to use or share your personal data in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.

10. Contacting CILICON

If the User needs to contact CILICON for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact by mail:

support@ciliconplus.shop

CILICON will act on the User’s requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case CILICON may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.